Customer Service Excellence

Customer Service Excellence



13 Apr 09:00 - 17:00 - Makati
I'M Hotel

Route

This one-day intensive course aims to provide information, techniques and skills in providing superior customer service to secure an overall competitive advantage and improve customer loyalty.


Past Events

ITIL Foundation

11 Apr 09:00 - 13 Apr 17:00 11 Apr 09:00 - 13 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
The ITIL Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL . This course covers the latest version of core ITIL...   More info

Microsoft Excel Advanced

12 Apr 09:00 - 13 Apr 17:00 12 Apr 09:00 - 13 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
This advanced Excel course covers a wide range of topics that will help you take full advantage of Excel’s powerful features...   More info

Project Management Professional (PMP)®

16 Apr 09:00 - 20 Apr 17:00 16 Apr 09:00 - 20 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
GET AN EARLY BIRD DISCOUNT UNTIL 28 MARCH 2018 This 5-day course is aimed at providing the participant with a complete understanding on project management as described by the...   More info

Train the Trainer

17 Apr 09:00 - 18 Apr 17:00 17 Apr 09:00 - 18 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
This 2-day training program will teach participants how to determine the needs of an audience, improve classroom charisma, handle difficult participants, use activities...   More info

Business Analysis Fundamentals

19 Apr 09:00 - 20 Apr 17:00 19 Apr 09:00 - 20 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
Business Analysis Fundamentals is a two-day training program which provides the participant adequate knowledge on what a Business Analyst does and a good number of techniques used...   More info

Combined Six Sigma Yellow and Green Belt

23 Apr 09:00 - 27 Apr 17:00 23 Apr 09:00 - 27 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
This 5-day Six Sigma Combined Course includes 2 days training in Six Sigma Yellow Belt and 3 days training in Six Sigma Green Belt. Applicants are not required to take the Six...   More info

Agile Project Management

25 Apr 09:00 - 27 Apr 17:00 25 Apr 09:00 - 27 Apr 17:00 - Makati Makati
I'M Hotel I'M Hotel
This course covers the AgilePM certification by APMG and the DSDM Consortium that has been created to sit alongside PRINCE2 as an approach to project management. The course is...   More info

Coaching and Mentoring

26 Apr 09:00 - 17:00 26 Apr 09:00 - 17:00 - Makati Makati
I'M Hotel I'M Hotel
This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits the concepts discussed within the training...   More info

Professional Leadership

27 Apr 09:00 - 17:00 27 Apr 09:00 - 17:00 - Makati Makati
I'M Hotel I'M Hotel
This program is one of the company’s comprehensive leadership development training programs. This will teach you how to stop managing and start leading; and, as a result, make you...   More info

Certified Service Desk Manager

14 May 09:00 - 18 May 21:00 14 May 09:00 - 18 May 21:00 - Makati Makati
I'M Hotel I'M Hotel
Being an Certified Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills...   More info

Certified Service Desk Analyst

29 May 09:00 - 31 May 17:00 29 May 09:00 - 31 May 17:00 - Makati Makati
I'M Hotel I'M Hotel
The course covers support methodologies, technologies and the tools utilized within the Service Desk. It reviews issues such as Service Level Agreements, the benefits and pitfalls...   More info


© 2018 Siguez